Hisayama Sushi

Name: Hisayama Sushi
Address: 2665-8 Kubara, Hisayama, Kasuya District, Fukuoka 811-2501, Kasuya-gun Hisayama Machi, Fukuoka, JP
Telephone: +81929761000
Price range: JPY 2,000
Rating: 3.13

ひさやま寿司

3.13

（6 reviews）

JPY 2,000

Sushi

Kasuya-gun Hisayama Machi, Fukuoka, Japan

Reservations

Accepts reservations・Request reservation

Cuisine

Budget

JPY 2,000

Hours

Address

Facilities

Parking lot available

No washlet

No barrier-free

No Wi-Fi

No power

September 13 to October 10, 2026

S	M	T	W	T	F	S
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29	30	10/1	2	3
4	5	6	7	8	9	10

：Real-time reservation

：Request

：No available seats

：Closed

A renowned sushi restaurant where you can savor fresh seafood

Hisayama Sushi is a distinguished establishment known for its sushi and side dishes made with fresh fish swimming in a tank. The tuna and squid are particularly exquisite, and their large nigiri offers a satisfying bite. The spacious and clean interior, along with the pleasant service, adds to its popularity. With a homey atmosphere that is enjoyable for families, this restaurant offers new discoveries with every visit.

Ratings

3.13（6 reviews）

4.5~5.0

3.5~4.4

2.5~3.4

1.0~2.4

Food

Service

Ambience

Value

Reviews

emi

@emi-5634

Japan

Mar 11, 2025

5.0

Food

Service

Ambience

Value

行った時間: 3, 2024 Lunch

Reservations

The service and the food were both excellent 😃 It's a place I want to visit again‼️

Anonymous

Jul 7, 2023

行った時間: 7, 2023 Lunch

This post has been approved by the owner of Hisayama Sushi. Monday, July 3, 2023 around 12:00 p.m. I came to this restaurant for the first time because I was attracted by the banner of squid alive sashimi. I ordered in this order: live squid sashimi, sashimi set meal, deep fried squid, medium-sized nigiri, and deep fried squid with post-ribs, and when the medium-sized nigiri was delivered, it arrived with a dead cockroach also facing upside down next to the shrimp on the plate. For a moment, I couldn't believe my eyes and was puzzled, but I took a picture anyway and called the restaurant staff to take a look at the dead cockroach! and the whole plate was taken away. After a while, he brought me another medium nigiri, but no matter how I looked at it, it was the same plate as the one with the dead cockroach on it, and I thought it was a sturdier piece of sushi than the one before, so I peeled off the tail of the shrimp on the side and saw a clear cockroach egg on it, as if the shrimp had laid it. I called the waiter and pointed out the cockroach eggs, and he took the plate away again. I was surprised when the owner of the restaurant suddenly stuck his thumb into the container containing the watermelon and offered it to me saying, "Here," I remember saying, "It's dirty. When I got home and thought back on it, I felt worse and worse, so I decided to report the incident to the health department and wait for the investigation report. The next day, around 6:00 p.m., I received a phone call from "Hisayama Sushi. The following is an uncut transcript of the surprising call. The restaurant : Excuse me, my name is Hiyasama Sushi. 　　I'm sorry about yesterday. Customer :For what? Customer :Well, I'm sorry for the trouble I caused you. Customer :What kind of trouble did I cause you? Customer :Well, there were some insects in the sushi. Customer :It's not an insect, it's a pest. Store :Yes, that's right. 　　I'm sorry for the inconvenience. 　　I'm sorry for the inconvenience. 　　I know it's a little late, but... Customer :It's not a thank you, is it? Do you have the receipt? 　　Do you have the receipt? Do you have the receipt? 　　We're offering a 3,000 yen discount! Customer :Discount? The restaurant :Yes, you got a medium rice ball, a sashimi set meal and squid. 　　You got them, right? 　　And we gave your wife a few medium-sized nigiri. 　　So I gave you a discount of 3,000 yen. 　　That's why I'm discounting the price by 3,000 yen. 　　That's why I'm giving you a discount. Customer: Well, there may be cockroach eggs or something else in what you ate. 　　I would like to apologize to you if possible. 　　If you would like to apologize, we would like a full refund. 　　If you would like to apologize, we would like you to give us a full refund. Store :Oh, all the money? I had already eaten it. 　　So we can't do that. 　　If something happens, please contact the health department. Customer :I told the public health department. Store :No, no, no, no, no, no, no, no, no, no, no, no, no, no, no. 　　If you tell them that you got sick like that, we have insurance. 　　I'm sorry. 　　I'm sorry for causing you trouble and making you feel uncomfortable. Customer: Um... have you confirmed that there were roaches and eggs in the house? 　　Do you have the roach eggs? Store :What eggs? No, it's just that the customer told the insurance company 　　I just said that the customer told the insurance company that there was no such thing in the package when I brought it out. 　　I did check that, but when the young one was on board 　　But when the young one was on the car, the customer told us that it was not included in the insurance. 　　But when the younger one was in the car, the customer pointed out that the eggs were covered by the insurance. 　　That's right. Customer: After that, he brought back the plate with the cockroach carcass 　　After that, he brought back a plate with the cockroach carcass still in it. 　　Then, I peeled off the tail of the shrimp and saw the back of the shrimp tail. 　　I peeled off the tail of the shrimp and saw that there was a cockroach egg on the back of the shrimp's tail. 　　I peeled off the tail of the shrimp and saw that there was a cockroach egg on the back of the tail of the shrimp. Store :No, I didn't look that far. Customer :Well, there were roach eggs on the tail of the shrimp. 　　If we didn't notice it and ate it, we would have to charge you for it. 　　If we had eaten them without noticing, we would have had to charge you for the cost of the food. 　　Store :That's why we had to charge you for the 3,000 middle nigiri. Store :That's why I'm discounting the 3,000 yen for the middle grip. 　　customer :It's not a discount. Customer : That's not a discount, you didn't eat it! Customer :That's why I'm discounting it. Customer :The other ones might have had eggs on them too! 　　Customer :If you say so, I'll have to cut it out. Store :If you put it that way, there's no end to it. 　　If you get sick, please tell the public health center. Customer :I did! Store :We'll take care of it, so please don't tell the hospital. 　　I'll take care of it, and the hospital will tell me that this is the cause. 　　I have insurance if you say so. Customer :What kind of call are you calling about? 　　Customer :What are you calling me about? Isn't it an apology? Store :It's an apology. Customer :Didn't you thank me? Customer :Didn't you thank me? 　　When you called us the first time, did you mean to apologize for 　　did you mean to apologize for giving a discount instead of thanking us? Store :I was inconvenienced by that kind of situation. Customer :Do you intend to apologize? Customer :Do you want to apologize? Store :Yes, yes, like that. 　　What more do you want me to say? 　　I apologized to the customer and he said I was dirty. 　　I apologized to the customer and he said "dirty" in front of me. 　　What do you think about when someone says that to you in front of others? 　　What would you do? What about compensation for damages? Think about it. 　　Think about it... Customer: No, no, no, they brought me pests to eat. 　　I was brought here to eat pests. Store:What? That's why you brought it to me by mistake. 　　customer :That shouldn't have happened. Customer :That shouldn't have happened! Store :You wouldn't let them take it, would you? 　　I would never do that. I'm a businessman. 　　I would never do such a thing! Customer :I was taken a picture of... Store :What are you doing? Customer :I'm taking a picture of the plate with the photo pest on it. Store :No, I already apologized for that. 　　I just took it by mistake. 　　So the price of the middle grip was 2050 yen. 　　I've deducted 3,000 yen from the price. 　　That's why I deducted 3,000 yen from the price. Customer :I couldn't agree, so I consulted the health department. Store :That's why I'm calling you now. 　　You already ate the sashimi set meal and the fried food, didn't you? 　　You ate the sashimi set meal and the fried squid, didn't you? 　　You ate squid, didn't you? 　　You ate squid, didn't you? 　　You ate the sashimi set meal and fried squid. 　　So you ate that as well. Customer :Well, there might have been roe on the squid too. Store :You don't even know if there was egg on the squid or not. 　　If you say so, there's no end to it. 　　I apologized in front of everyone. 　　I apologized in front of everyone. 　　I apologized in front of everyone. Customer :I didn't apologize, I just brought him a watermelon! Store :No, no, no, that's why I said I was sorry. 　　I apologized. Customer: I didn't want the other customers to hear. 　　I didn't want the other customers to hear. Store :That was a little too much, wasn't it? Customer :Oh no, what if he/she had mentioned it to me? Store :What about what? You didn't eat it! Customer :It's not a question of whether you ate it or not. 　　Customer :It's not a question of whether you ate it or not, but if we ate it by mistake, that means we ate it. 　　and we will charge you for it, right? Store :I'm saying, "Please tell us when you get sick. 　　I'm saying, "Please tell us when you get sick. 　　If you say so, there's no end to it. Customer :No, no, no, there were cockroaches in it. 　　and there was an egg in it! Store :Was there an egg in it? I don't think so. I serve it as if there were no eggs in it. 　　I don't think there was an egg in it. Customer :I thought there were no eggs in it. 　　I think it's your responsibility as a restaurant. Restaurant :The customer has no choice. 　　It is an infringement of your responsibility as a restaurant. Customer :Who? You made it sound like that to us. 　　You have a complaint, don't you? 　　I'm complaining about something or other. 　　Customer :I'm not complaining. Customer :I'm not complaining, it's a fact! Store :You said you didn't put it there intentionally. 　　I'm just apologizing, that's all. 　　I'm just apologizing, right? 　　And they said they didn't deduct the fee, but they did deduct 30 yen. Please understand. 　　So, I'm sorry for the inconvenience, 　　Please come again when it's convenient for you. Customer: I won't go back. 　　I'll write a word of mouth. Store :Please write about your apology too. Customer :What? Store :Please also write about how you apologized and 　　Customer :That's our word of mouth. Customer :That's our word of mouth. Store :Well, please say that, I can't help it. 　　If you don't change your mind Customer :Okay, I will put a picture of the plate with cockroaches on it 　　I'll put a picture of the plate with the cockroach on it on our word of mouth. 　　May I? Store :May I? I don't have a choice now. 　　If you say so. Customer: Yes, that's fine. 　　I understand. Excuse me. The next day, we received a call from the health department reporting on the investigation. The next day, we received a call from the health inspector to report on the investigation. We reported that we would continue to conduct regular surveys in the future. We discussed the contents of the phone call from "Hisayama Sushi," and we were told that the unsatisfactory apology and the cost of visiting a hospital, which was not food poisoning, were not covered by the insurance policy that "Hisayama Sushi" mentioned. ...Then we were advised that we have to consult with a lawyer. He also understood that we never intended to eat or drink without paying.

u4176332631

Anonymous

Jul 7, 2023

行った時間: 7, 2023 Lunch

Visited the restaurant on Monday, July 3, 2023 around 12:00 p.m. Image posted with permission of the owner of Hisayama Sushi.

Anonymous

Jun 10, 2023

2.5

行った時間: 6, 2023 Dinner

Reservations

Price per person: JPY 2,500

The food was very good, but the flies? It was hard to eat because there were many small insects flying around. I would like you to take measures against insects. As for the food, when I asked for salmon sashimi, which was not on the menu, they made it for me and it was delicious.

Photos

About

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This restaurant information were provided by users. Kindly be aware there are no guarantees to the accuracy of information.

Restaurant name

Hisayama Sushi

Reservations

Accepts reservations・Request reservation

Cuisine

Phone number

+81 92-976-1000

Address

Hours

Sunday

11:00~15:00

(L.O.14:30)

Accepts reservations

17:00~20:00

(L.O.19:30)

Accepts reservations

Monday

11:00~15:00

(L.O.14:30)

Accepts reservations

17:00~20:00

(L.O.19:30)

Accepts reservations

Tuesday

11:00~15:00

(L.O.14:30)

Accepts reservations

17:00~20:00

(L.O.19:30)

Accepts reservations

Wednesday

Closed

Thursday

11:00~15:00

(L.O.14:30)

Accepts reservations

17:00~20:00

(L.O.19:30)

Accepts reservations

Friday

11:00~15:00

(L.O.14:30)

Accepts reservations

17:00~20:00

(L.O.19:30)

Accepts reservations

Saturday

11:00~15:00

(L.O.14:30)

Accepts reservations

17:00~20:00

(L.O.19:30)

Accepts reservations

Public holiday

Closed

Budget

JPY 2,000

Facilities

Parking lot

available

Washlet

None

Wheelchair accessible

None

Wi-Fi

None

Power supply

None

Smoking

Unknown

Opening date

Unknown

Website

Restaurant details

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Hisayama Sushi

ひさやま寿司

September 13 to October 10, 2026

A renowned sushi restaurant where you can savor fresh seafood

Ratings

Reviews

Photos

Menu

About

Restaurant details

For restaurant owners and staff

September 1 to October 11, 2026

September 2026

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